Returns and Refunds
How BendyTwist handles order issues, returns, and refund requests.
Last updated: May 24, 2026
Return and Refund Policy
If something is wrong with your order, contact us as soon as possible with your order number and photos where helpful.
Because many items are handmade or prepared in small batches, return eligibility may depend on the item condition, customization, and the reason for the request.
Return and refund requests can be sent to hello@bendytwist.com.